{"id":6563,"date":"2017-01-05T16:20:46","date_gmt":"2017-01-05T16:20:46","guid":{"rendered":"https:\/\/adamchandler.me\/blog\/\/?p=6563"},"modified":"2017-01-05T16:24:49","modified_gmt":"2017-01-05T16:24:49","slug":"technology-is-the-birdi-smoke-detector-system-vaporware","status":"publish","type":"post","link":"https:\/\/adamchandler.me\/blog\/2017\/01\/05\/technology-is-the-birdi-smoke-detector-system-vaporware\/","title":{"rendered":"Technology: Is the Birdi Smoke Detector System Vaporware?"},"content":{"rendered":"<div class='__iawmlf-post-loop-links' style='display:none;' data-iawmlf-post-links='[{&quot;id&quot;:3613,&quot;href&quot;:&quot;https:\\\/\\\/support.birdihome.com\\\/hc\\\/en-us&quot;,&quot;archived_href&quot;:&quot;http:\\\/\\\/web-wp.archive.org\\\/web\\\/20170629191952\\\/https:\\\/\\\/support.birdihome.com\\\/hc\\\/en-us&quot;,&quot;redirect_href&quot;:&quot;&quot;,&quot;checks&quot;:[{&quot;date&quot;:&quot;2025-11-04 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05:23:12&quot;,&quot;http_code&quot;:403},{&quot;date&quot;:&quot;2025-12-10 05:02:52&quot;,&quot;http_code&quot;:403},{&quot;date&quot;:&quot;2025-12-15 23:42:18&quot;,&quot;http_code&quot;:403},{&quot;date&quot;:&quot;2025-12-21 16:39:00&quot;,&quot;http_code&quot;:403},{&quot;date&quot;:&quot;2025-12-27 06:11:09&quot;,&quot;http_code&quot;:403},{&quot;date&quot;:&quot;2026-01-02 03:59:34&quot;,&quot;http_code&quot;:403},{&quot;date&quot;:&quot;2026-01-08 09:58:50&quot;,&quot;http_code&quot;:403},{&quot;date&quot;:&quot;2026-02-27 09:20:09&quot;,&quot;http_code&quot;:403},{&quot;date&quot;:&quot;2026-03-18 22:37:07&quot;,&quot;http_code&quot;:403}],&quot;broken&quot;:true,&quot;last_checked&quot;:{&quot;date&quot;:&quot;2026-03-18 22:37:07&quot;,&quot;http_code&quot;:403},&quot;process&quot;:&quot;done&quot;},{&quot;id&quot;:3624,&quot;href&quot;:&quot;https:\\\/\\\/www.instagram.com\\\/p\\\/BNzwN_4DPx6\\\/?taken-by=birdi&quot;,&quot;archived_href&quot;:&quot;&quot;,&quot;redirect_href&quot;:&quot;https:\\\/\\\/www.instagram.com\\\/accounts\\\/login\\\/?next=https%3A%2F%2Fwww.instagram.com%2Fp%2FBNzwN_4DPx6%2F%3Ftaken-by%3Dbirdi&amp;is_from_rle&quot;,&quot;checks&quot;:[],&quot;broken&quot;:false,&quot;last_checked&quot;:null,&quot;process&quot;:&quot;done&quot;}]'><\/div>\n<p>I spent a few hours reading about smoke detectors in October. No two are alike and some just let you know when your house is going to burn down and others have all kinds of special features. If you want a smoke detector that\u2019s \u2018smart\u2019, this narrows the list of options down significantly. If you\u2019d like one that also works with HomeKit where you can tell Siri to mute the alarm or receive a push notification that the alarm is going off when you\u2019re not home, you only have two options available for order today.<\/p>\n<p>The first is OneLink from First Alert. The reviews are horrendous. This thing should be pulled from the market. The more I read about it, the less I want it. The only other alternative is Birdi. There are 2 other HomeKit alarms coming the 2nd half of 2017 but I have a house that needs smoke detectors now. The Birdi was coming in November when I was on their website based on what they had put on social media so I sent them an email confirming things and I should have taken their reply as a sign to stay away but I did\u2019t. The features were just too good. This alarm seems to do it all! <a href=\"https:\/\/support.birdihome.com\/hc\/en-us\" rel=\"nofollow noopener\" target=\"_blank\">Read through a few of the help articles on their site<\/a> and you\u2019ll see this is the ultimate smoke detector. They even auto replenish batteries for you and monitor your home for $5 a month. Wicked cool.<\/p>\n<p>I emailed their team on October 11th:<\/p>\n<blockquote>\n<p><em>Subject: Pre-Order Lead Time<\/em><\/p>\n<p><em>Body: I\u2019m remodeling a home from the ground up and wanted to order 4 of these. We finish renovations the 3rd week of November. If I order this week, would I have the unit by then or are your lead times slipping into december now? I have to have the units installed by then and would like to know I can get one of yours in time.<\/em><\/p>\n<\/blockquote>\n<p>They respond the next day:<\/p>\n<blockquote>\n<p>Hi Adam,<\/p>\n<p>Great to hear from you! Thanks for your interest in Birdi.<\/p>\n<p>We&#8217;ve been shipping some units as we perfect the device. After all, we&#8217;ll never compromise on your safety. You can find some of the stories from those early users on our blog. And we&#8217;ve just updated our shipping broader date now that we have official life safety certification &#8211; blog.birdihome.com .<\/p>\n<p>As a reward for your enthusiasm, feel free to use coupon code &#8220;safety1st&#8221; for an extra 10% off of your order &#8211; birdihome.com . Have a great week!<\/p>\n<p>Sincerely, The Birdi Team<\/p>\n<\/blockquote>\n<p>I replied<\/p>\n<blockquote>\n<p>&#8220;This didn\u2019t answer my question. I\u2019ll just go with Nest.\u201d<\/p>\n<\/blockquote>\n<p>*No Response*<\/p>\n<p>\u2014\u2014\u2014<\/p>\n<p>I should have known that without any idea of lead-time, I should have stayed away. Now, I\u2019m finding Tweets, Instagram Comments and Facebook posts on Birdi social media referencing customers who have purchased the unit in 2015 (18 month ago) and are still waiting on shipping. There are even some IndieGogo backers who backed the project in October of 2014 who have not received their units yet:\u00a0<a href=\"https:\/\/www.indiegogo.com\/projects\/birdi\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.indiegogo.com\/projects\/birdi<\/a><\/p>\n<p>Like an idiot, on October 22nd, I ordered a 3-pack of Birdi units for $305.99. Status is Open, Paid yet showing Unfulfilled on the Order Status Page.<\/p>\n<p>On November 30th, I sent this to Birdi Support:<\/p>\n<blockquote>\n<p><em>Any update on shipping? My home is almost done with construction.<\/em><\/p>\n<\/blockquote>\n<p>On December 8th, I sent:<\/p>\n<blockquote>\n<p><em>Can I get an order update?<\/em><\/p>\n<\/blockquote>\n<p>On January 3rd, I sent:<\/p>\n<blockquote>\n<p><em>Did the company shut down? I&#8217;m going to file a claim with American Express.<\/em><\/p>\n<\/blockquote>\n<p>Today, I sent:<\/p>\n<blockquote>\n<p><em>I&#8217;ve sent multiple emails to you guys without a response in 2 months. Can you please provide an order update? If you can&#8217;t, I&#8217;m going to cancel my order.<\/em><\/p>\n<\/blockquote>\n<p>The Birdi Team has not responded to a single message.<\/p>\n<p>it was then that I looked again at <a href=\"https:\/\/www.facebook.com\/Birdi\/\" rel=\"nofollow noopener\" target=\"_blank\">Facebook\u2019s page for Birdi<\/a>. Before the Christmas break, there was a dozen people asking for shipping updates. Today, they\u2019ve all been removed. <a href=\"https:\/\/twitter.com\/search?f=tweets&amp;vertical=default&amp;q=%40Birdi&amp;src=typd\" rel=\"nofollow noopener\" target=\"_blank\">Twitter is full of tweets asking for an update<\/a>. <a href=\"https:\/\/www.instagram.com\/birdi\/\" rel=\"nofollow noopener\" target=\"_blank\">Their Instagram page has comments asking for updates<\/a>\u00a0and the worse of it all is the five-hundred people who backed the project in 2014 are commenting every day on the company\u2019s<a href=\"https:\/\/www.indiegogo.com\/projects\/birdi#\/comments\" rel=\"nofollow noopener\" target=\"_blank\"> IndieGogo page asking for an update<\/a>. These people have waited 2 years and only a few units have trickled out.<\/p>\n<p>For those customers, they\u2019re royally screwed. I can call Amex and get my money back. Kickstarter \/ IndieGogo backers have zero recourse other than comments &amp; telling their friends not to buy the product. They can\u2019t get $99 back. It\u2019s lost forever.<\/p>\n<p>The CEO,\u00a0Mark Belinsky (<a href=\"https:\/\/www.facebook.com\/mark.belinsky\" rel=\"nofollow noopener\" target=\"_blank\">Facebook<\/a>, <a href=\"https:\/\/twitter.com\/mbelinsky\" rel=\"nofollow noopener\" target=\"_blank\">Twitter<\/a>) has been completely silent on any delays only posting links to the <a href=\"http:\/\/blog.birdihome.com\" rel=\"nofollow noopener\" target=\"_blank\">Birdi blog<\/a> which seems business as usual although one telling aspect of their troubles is titled, \u201c<a href=\"http:\/\/blog.birdihome.com\/post\/137842208797\/manufacturing-for-scale\" rel=\"nofollow noopener\" target=\"_blank\">Manufacturing For Scale<\/a>\u201d. I would imagine their promises in software &amp; hardware with mobile applications has simply been too much for this 5-person company and they aren\u2019t able to deliver.\u00a0<\/p>\n<p>What I believe the company should do is come clean and let everyone know where they screwed up and what\u2019s going on and how to they plan on fixing it and make refunds an option for people who want them with others being told a realistic lead-time for Birdi getting the job done. It appears on <a href=\"https:\/\/www.crunchbase.com\/organization\/birdi#\/entity\" rel=\"nofollow noopener\" target=\"_blank\">AngelList<\/a> they\u2019ve raised a ton of money so far but not enough in my opinion for a hardware startup. This is plenty of money for an iOS application where you apply filters to photos but the overhead on bringing a hardware product to market is expensive and I\u2019m worried that they\u2019ve already use the money I gave them and still haven\u2019t created any results. I wonder how Jason Calacanis feels about this company taking money w\/o delivering or giving any reasonable estimates to the customers.\u00a0<\/p>\n<p>Here\u2019s something interesting. In the Manufacturing for Scale post, the Birdi team writes, \u201c..it means that the next batch of devices is going to ship in mid-February.[2016]\u201d but on an <a href=\"https:\/\/www.instagram.com\/p\/BNzwN_4DPx6\/?taken-by=birdi\" rel=\"nofollow noopener\" target=\"_blank\">Instagram post 3 weeks ago<\/a> (December 2016), they write, \u201cbirdi1st shipment to Birdi HQ just arrived!\u201d 10 months after they initially promised. Delays are huge. There are 500 Backers + 2 years of pre-orders ahead of mine. I won\u2019t get one for 5 years at this rate that\u2019s if the company survives that long.<\/p>\n<p>In closing thoughts, how can I trust the life of my friends &amp; family with a product that detects smoke, CO2 and fires when this company can\u2019t be transparent and up front about what\u2019s going on with the $300 I gave them?<\/p>\n<p>I think I\u2019m going to call American Express. This has gone on long enough.<\/p>\n","protected":false},"excerpt":{"rendered":"I spent a few hours reading about smoke detectors in October. No two are alike and some just&hellip;\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"apple_news_api_created_at":"2017-01-05T16:20:48Z","apple_news_api_id":"5660e07f-5720-4e9a-a2da-77081ef40877","apple_news_api_modified_at":"2017-01-05T16:24:51Z","apple_news_api_revision":"AAAAAAAAAAAAAAAAAAAAAA==","apple_news_api_share_url":"https:\/\/apple.news\/AVmDgf1cgTpqi2ncIHvQIdw","apple_news_cover_media_provider":"image","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_cover_video_id":0,"apple_news_cover_video_url":"","apple_news_cover_embedwebvideo_url":"","apple_news_is_hidden":"","apple_news_is_paid":"","apple_news_is_preview":"","apple_news_is_sponsored":"","apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":[],"apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"csco_singular_sidebar":"","csco_page_header_type":"","csco_custom_appearance":"","csco_disable_excerpt_posts_layout":false,"csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_location_hash":"","csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[17],"tags":[],"class_list":{"0":"post-6563","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-technology","7":"cs-entry","8":"cs-video-wrap"},"apple_news_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pb3IC4-1HR","jetpack-related-posts":[{"id":6649,"url":"https:\/\/adamchandler.me\/blog\/2017\/02\/05\/technology-apple-homekit-deployment-plan-2017\/","url_meta":{"origin":6563,"position":0},"title":"Technology: Apple HomeKit Deployment Plan (2017)","author":"Adam Chandler","date":"February 5, 2017","format":false,"excerpt":"Apple\u2019s HomeKit API is a system Apple owns, only works on Apple devices, requires an always-on iOS or TvOS device in the home and requires manufacturers to adhere to strict security policies set by Apple to become HomeKit Certified \u201cWorks with Apple HomeKit\u201d. I\u2019ve always joked about how Apple\u2019s \u201cWorks\u2026","rel":"","context":"In &quot;My House&quot;","block_context":{"text":"My House","link":"https:\/\/adamchandler.me\/blog\/category\/my-house\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6364,"url":"https:\/\/adamchandler.me\/blog\/2016\/11\/11\/linked-apples-homekit-is-proving-to-be-too-demanding-for-bluetooth-smart-home-devices\/","url_meta":{"origin":6563,"position":1},"title":"Linked: &#8220;Apple&#8217;s HomeKit Is Proving To Be Too Demanding For Bluetooth Smart Home Devices&#8221;","author":"Adam Chandler","date":"November 11, 2016","format":false,"excerpt":"via Forbes: Apple allows for either WiFi or Bluetooth low energy (LE)-enabled devices to get certified as a HomeKit accessory. Apple is requiring device makers using both WiFi and Bluetooth LE to use complicated encryption with 3072-bit keys, as well as the super secure Curve25519, which is an elliptic curve\u2026","rel":"","context":"In &quot;Linked&quot;","block_context":{"text":"Linked","link":"https:\/\/adamchandler.me\/blog\/category\/linked\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6485,"url":"https:\/\/adamchandler.me\/blog\/2016\/12\/04\/my-house-the-ipad-mini-4-homekit-has-arrived\/","url_meta":{"origin":6563,"position":2},"title":"My House: The iPad Mini 4 (Homekit) has arrived","author":"Adam Chandler","date":"December 4, 2016","format":false,"excerpt":"It\u2019s going to be an amazing new house with every device being HomeKit enabled. At the center of it all is an always-on iPad w\/ connection to all of the devices: The iPad mini is so tiny next\u00a0to the iPad Pro 9.7\".","rel":"","context":"In &quot;My House&quot;","block_context":{"text":"My House","link":"https:\/\/adamchandler.me\/blog\/category\/my-house\/"},"img":{"alt_text":"5H1A0377","src":"https:\/\/i0.wp.com\/farm6.staticflickr.com\/5561\/31220881841_90cef88428_z.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/farm6.staticflickr.com\/5561\/31220881841_90cef88428_z.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/farm6.staticflickr.com\/5561\/31220881841_90cef88428_z.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":5065,"url":"https:\/\/adamchandler.me\/blog\/2015\/10\/09\/linked-breakdown-of-all-ios-9-features-changes\/","url_meta":{"origin":6563,"position":3},"title":"Linked: Breakdown of all iOS 9 Features \/ Changes","author":"Adam Chandler","date":"October 9, 2015","format":false,"excerpt":"via Apple Kbase: Other improvements \u00a0 \u00a0 \u2022 \u00a0New San Francisco system font \u00a0 \u00a0 \u2022 \u00a0Leave a message option if recipient isn't available for a FaceTime call \u00a0 \u00a0 \u2022 \u00a0Share voicemails from the Phone app using the share sheet \u00a0 \u00a0 \u2022\u00a0Flight and package tracking for data detectors\u2026","rel":"","context":"In &quot;Linked&quot;","block_context":{"text":"Linked","link":"https:\/\/adamchandler.me\/blog\/category\/linked\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5870,"url":"https:\/\/adamchandler.me\/blog\/2016\/05\/19\/linked-your-move-apple\/","url_meta":{"origin":6563,"position":4},"title":"Linked: &#8220;Your Move, Apple&#8221;","author":"Adam Chandler","date":"May 19, 2016","format":false,"excerpt":"via Gizmodo: It feels like it\u2019s 2001. Tons of companies had released tons of MP3 players, and they all sucked. The iPod was just months away. But it\u2019s 2016, and instead we\u2019re drowning in smarthome gadgets, most recently the voice-powered Amazon Echo and whatever Google Home is. Soon, Apple will\u2026","rel":"","context":"In &quot;Linked&quot;","block_context":{"text":"Linked","link":"https:\/\/adamchandler.me\/blog\/category\/linked\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":7632,"url":"https:\/\/adamchandler.me\/blog\/2018\/12\/06\/technology-first-impressions-of-homepod\/","url_meta":{"origin":6563,"position":5},"title":"Technology: First Impressions of HomePod","author":"Adam Chandler","date":"December 6, 2018","format":false,"excerpt":"I didn\u2019t buy the HomePod when it first was released. One issue had to do with the lack of multiple timers and my fear of my listening habits or my GF\u2019s impacting either of our Apple Music algorithms. We have very different tastes in music. Finally, we had a Sonos\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/adamchandler.me\/blog\/category\/technology\/"},"img":{"alt_text":"Apple HomePod  White 2018 Unboxing","src":"https:\/\/i0.wp.com\/farm5.staticflickr.com\/4852\/31195660367_dde2e87323_c.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/farm5.staticflickr.com\/4852\/31195660367_dde2e87323_c.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/farm5.staticflickr.com\/4852\/31195660367_dde2e87323_c.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/farm5.staticflickr.com\/4852\/31195660367_dde2e87323_c.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/adamchandler.me\/blog\/wp-json\/wp\/v2\/posts\/6563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adamchandler.me\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/adamchandler.me\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/adamchandler.me\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/adamchandler.me\/blog\/wp-json\/wp\/v2\/comments?post=6563"}],"version-history":[{"count":0,"href":"https:\/\/adamchandler.me\/blog\/wp-json\/wp\/v2\/posts\/6563\/revisions"}],"wp:attachment":[{"href":"https:\/\/adamchandler.me\/blog\/wp-json\/wp\/v2\/media?parent=6563"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/adamchandler.me\/blog\/wp-json\/wp\/v2\/categories?post=6563"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/adamchandler.me\/blog\/wp-json\/wp\/v2\/tags?post=6563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}