{"id":5747,"date":"2016-05-03T18:18:37","date_gmt":"2016-05-03T18:18:37","guid":{"rendered":"https:\/\/adamchandler.me\/blog\/\/?p=5747"},"modified":"2016-04-25T18:24:11","modified_gmt":"2016-04-25T18:24:11","slug":"motorrad-shoei-warranty-and-customer-service-along-with-a-new-helmet","status":"publish","type":"post","link":"https:\/\/adamchandler.me\/blog\/2016\/05\/03\/motorrad-shoei-warranty-and-customer-service-along-with-a-new-helmet\/","title":{"rendered":"Motorrad: Shoei Warranty and Customer Service along with a new helmet"},"content":{"rendered":"<div class='__iawmlf-post-loop-links' style='display:none;' 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19:02:48&quot;,&quot;http_code&quot;:200},{&quot;date&quot;:&quot;2026-02-09 09:05:34&quot;,&quot;http_code&quot;:200}],&quot;broken&quot;:false,&quot;last_checked&quot;:{&quot;date&quot;:&quot;2026-02-09 09:05:34&quot;,&quot;http_code&quot;:200},&quot;process&quot;:&quot;done&quot;},{&quot;id&quot;:4682,&quot;href&quot;:&quot;https:\\\/\\\/www.flickr.com\\\/photos\\\/adamjackson\\\/25951445644&quot;,&quot;archived_href&quot;:&quot;http:\\\/\\\/web-wp.archive.org\\\/web\\\/20251104115554\\\/https:\\\/\\\/www.flickr.com\\\/photos\\\/adamjackson\\\/25951445644&quot;,&quot;redirect_href&quot;:&quot;&quot;,&quot;checks&quot;:[{&quot;date&quot;:&quot;2025-11-11 21:55:41&quot;,&quot;http_code&quot;:200},{&quot;date&quot;:&quot;2025-11-23 20:46:51&quot;,&quot;http_code&quot;:200},{&quot;date&quot;:&quot;2025-11-29 07:45:17&quot;,&quot;http_code&quot;:200},{&quot;date&quot;:&quot;2025-12-04 15:40:54&quot;,&quot;http_code&quot;:200},{&quot;date&quot;:&quot;2025-12-14 19:02:49&quot;,&quot;http_code&quot;:200},{&quot;date&quot;:&quot;2026-02-09 09:05:35&quot;,&quot;http_code&quot;:200}],&quot;broken&quot;:false,&quot;last_checked&quot;:{&quot;date&quot;:&quot;2026-02-09 09:05:35&quot;,&quot;http_code&quot;:200},&quot;process&quot;:&quot;done&quot;},{&quot;id&quot;:4683,&quot;href&quot;:&quot;https:\\\/\\\/www.flickr.com\\\/photos\\\/adamjackson\\\/25951447564&quot;,&quot;archived_href&quot;:&quot;&quot;,&quot;redirect_href&quot;:&quot;&quot;,&quot;checks&quot;:[],&quot;broken&quot;:false,&quot;last_checked&quot;:null,&quot;process&quot;:&quot;done&quot;},{&quot;id&quot;:4684,&quot;href&quot;:&quot;https:\\\/\\\/www.flickr.com\\\/photos\\\/adamjackson\\\/26283543980&quot;,&quot;archived_href&quot;:&quot;&quot;,&quot;redirect_href&quot;:&quot;&quot;,&quot;checks&quot;:[],&quot;broken&quot;:false,&quot;last_checked&quot;:null,&quot;process&quot;:&quot;done&quot;}]'><\/div>\n<p>I\u2019m sure everyone remembers<a href=\"https:\/\/adamchandler.me\/blog\/\/2016\/03\/30\/motorrad-gearing-up-2016\/\"> this post detailing all of the motorcycle gear I picked up<\/a>. Well, during my MSF Safety course, I noticed a lot of noise in the helmet at low speeds. It turns out, the chin air-vent was loose, broken actually. Despite never dropping or beating on the helmet so I tried to fix it myself\u2026.with super-glue. In retrospect, a terrible idea. Not only did the glue not work and the pieces were still loose, but when I put on the helmet, all I got was glue smell and feeling very light-headed.<\/p>\n<p>I sent an email to Shoei support and they asked me to ship the helmet to them. I was told it could be a while before they get my helmet back to me. The thing is, the helmet was a demo-model at a store in Canada. I paid $350 USD for a $600 helmet that was missing a mouth guard, visor anti-fog layer and had a couple of scratches on the back. It was not disclosed on eBay that the air vent was broken. I had a feeling that the helmet would take a while to repair (if at all) and I was wary now to run this helmet as buying used was probably a bad idea.<\/p>\n<p>I started shopping around for replacements. The issue is, I had a Sena 10U Bluetooth system that only works with the Shoei GT-Air. The two are linked so my options were slim. Buy a replacement GT-Air or lose the money I spent on the Bluetooth system.<\/p>\n<p>sigh.<\/p>\n<p>Well, I ended up just buying a new helmet and while the other unit came back, I now have two helmets which I guess isn\u2019t a bad thing. I just sort of wish I had bought a new helmet from the start instead of a store demo unit.<\/p>\n<p>Here\u2019s the original helmet:<\/p>\n<p><a title=\"View &#039;Shoei GT-Air XXL&#039; on Flickr.com\" href=\"https:\/\/www.flickr.com\/photos\/adamjackson\/25161556663\" rel=\"nofollow noopener\" target=\"_blank\"><img  loading=\"lazy\"  decoding=\"async\"  class=\"aligncenter pk-lazyload\"  style=\"margin-left: auto; margin-right: auto;\"  src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAP+KeNJXAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=\"  alt=\"Shoei GT-Air XXL\"  width=\"640\"  height=\"427\"  border=\"0\"  data-pk-sizes=\"auto\"  data-pk-src=\"https:\/\/farm2.staticflickr.com\/1498\/25161556663_6bc2ecebac_z.jpg\" ><\/a><\/p>\n<p style=\"text-align: center;\"><a title=\"View &#039;Shoei GT-Air XXL&#039; on Flickr.com\" href=\"https:\/\/www.flickr.com\/photos\/adamjackson\/25157684354\" rel=\"nofollow noopener\" target=\"_blank\"><img  loading=\"lazy\"  decoding=\"async\"  style=\"margin-left: auto; margin-right: auto;\"  src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAP+KeNJXAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=\"  alt=\"Shoei GT-Air XXL\"  width=\"640\"  height=\"427\"  border=\"0\"  class=\" pk-lazyload\"  data-pk-sizes=\"auto\"  data-pk-src=\"https:\/\/farm2.staticflickr.com\/1480\/25157684354_7357e91885_z.jpg\" ><\/a><\/p>\n<p style=\"text-align: left;\">Shoei\u2019s Repair Note:<\/p>\n<p style=\"text-align: center;\"><a title=\"View &#039;Shoei Helmet Repair&#039; on Flickr.com\" href=\"https:\/\/www.flickr.com\/photos\/adamjackson\/26365953820\" rel=\"nofollow noopener\" target=\"_blank\"><img  loading=\"lazy\"  decoding=\"async\"  style=\"margin-left: auto; margin-right: auto;\"  src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAP+KeNJXAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=\"  alt=\"Shoei Helmet Repair\"  width=\"480\"  height=\"640\"  border=\"0\"  class=\" pk-lazyload\"  data-pk-sizes=\"auto\"  data-pk-src=\"https:\/\/farm2.staticflickr.com\/1500\/26365953820_09912342ae_z.jpg\" ><\/a><\/p>\n<p style=\"text-align: left;\">The unit came back pretty fast, the air vent works just fine, there is some marring \/ washed out areas where I applied the super-glue but no more smell of it when I\u2019m using the helmet. Shoei also did a safety inspection to make sure the helmet is in riding shape. Here\u2019s the replacement Helmet:<\/p>\n<p style=\"text-align: center;\"><a title=\"View &#039;Shoei GT-Air, Dauntless&#039; on Flickr.com\" href=\"https:\/\/www.flickr.com\/photos\/adamjackson\/26556412075\" rel=\"nofollow noopener\" target=\"_blank\"><img  loading=\"lazy\"  decoding=\"async\"  style=\"margin-left: auto; margin-right: auto;\"  src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAP+KeNJXAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=\"  alt=\"Shoei GT-Air, Dauntless\"  width=\"640\"  height=\"427\"  border=\"0\"  class=\" pk-lazyload\"  data-pk-sizes=\"auto\"  data-pk-src=\"https:\/\/farm2.staticflickr.com\/1545\/26556412075_53250d64f6_z.jpg\" ><\/a><\/p>\n<p style=\"text-align: center;\"><a title=\"View &#039;Shoei GT-Air, Dauntless&#039; on Flickr.com\" href=\"https:\/\/www.flickr.com\/photos\/adamjackson\/26530413406\" rel=\"nofollow noopener\" target=\"_blank\"><img  loading=\"lazy\"  decoding=\"async\"  style=\"margin-left: auto; margin-right: auto;\"  src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAP+KeNJXAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=\"  alt=\"Shoei GT-Air, Dauntless\"  width=\"640\"  height=\"427\"  border=\"0\"  class=\" pk-lazyload\"  data-pk-sizes=\"auto\"  data-pk-src=\"https:\/\/farm2.staticflickr.com\/1671\/26530413406_181877b2f9_z.jpg\" ><\/a><\/p>\n<p style=\"text-align: center;\"><a title=\"View &#039;Shoei GT-Air, Dauntless&#039; on Flickr.com\" href=\"https:\/\/www.flickr.com\/photos\/adamjackson\/25951445644\" rel=\"nofollow noopener\" target=\"_blank\"><img  loading=\"lazy\"  decoding=\"async\"  style=\"margin-left: auto; margin-right: auto;\"  src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAP+KeNJXAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=\"  alt=\"Shoei GT-Air, Dauntless\"  width=\"427\"  height=\"640\"  border=\"0\"  class=\" pk-lazyload\"  data-pk-sizes=\"auto\"  data-pk-src=\"https:\/\/farm2.staticflickr.com\/1532\/25951445644_261fcabc78_z.jpg\" ><\/a><\/p>\n<p style=\"text-align: center;\"><a title=\"View &#039;Shoei GT-Air, Dauntless&#039; on Flickr.com\" href=\"https:\/\/www.flickr.com\/photos\/adamjackson\/25951447564\" rel=\"nofollow noopener\" target=\"_blank\"><img  loading=\"lazy\"  decoding=\"async\"  style=\"margin-left: auto; margin-right: auto;\"  src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAP+KeNJXAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=\"  alt=\"Shoei GT-Air, Dauntless\"  width=\"640\"  height=\"427\"  border=\"0\"  class=\" pk-lazyload\"  data-pk-sizes=\"auto\"  data-pk-src=\"https:\/\/farm2.staticflickr.com\/1712\/25951447564_c27c0e7220_z.jpg\" ><\/a><\/p>\n<p style=\"text-align: left;\">\u2026and here\u2019s my motovlogging setup:<\/p>\n<p><a title=\"View &#039;Shoei GT-Air, Dauntless&#039; on Flickr.com\" href=\"https:\/\/www.flickr.com\/photos\/adamjackson\/26283543980\" rel=\"nofollow noopener\" target=\"_blank\"><img  loading=\"lazy\"  decoding=\"async\"  class=\"aligncenter pk-lazyload\"  style=\"margin-left: auto; margin-right: auto;\"  src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAAA1BMVEUAAP+KeNJXAAAAAXRSTlMAQObYZgAAAAlwSFlzAAAOxAAADsQBlSsOGwAAAApJREFUCNdjYAAAAAIAAeIhvDMAAAAASUVORK5CYII=\"  alt=\"Shoei GT-Air, Dauntless\"  width=\"640\"  height=\"427\"  border=\"0\"  data-pk-sizes=\"auto\"  data-pk-src=\"https:\/\/farm2.staticflickr.com\/1497\/26283543980_3bee2629b7_z.jpg\" ><\/a><\/p>\n<p>Overall, I like the old paint more but the red accent is kind of nice. The GT-Air is so quiet and insanely comfortable. Anyone wanna buy a very gently used GT-Air for $350?<\/p>\n","protected":false},"excerpt":{"rendered":"I\u2019m sure everyone remembers this post detailing all of the motorcycle gear I picked up. Well, during my&hellip;\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"apple_news_api_created_at":"2016-05-17T19:08:12Z","apple_news_api_id":"b519265e-3105-486c-963c-3d167b3e68df","apple_news_api_modified_at":"2016-05-17T19:08:12Z","apple_news_api_revision":"AAAAAAAAAAD\/\/\/\/\/\/\/\/\/\/w==","apple_news_api_share_url":"https:\/\/apple.news\/AtRkmXjEFSGyWPD0Wez5o3w","apple_news_cover_media_provider":"image","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_cover_video_id":0,"apple_news_cover_video_url":"","apple_news_cover_embedwebvideo_url":"","apple_news_is_hidden":"","apple_news_is_paid":"","apple_news_is_preview":"","apple_news_is_sponsored":"","apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":[],"apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"csco_singular_sidebar":"","csco_page_header_type":"","csco_custom_appearance":"","csco_disable_excerpt_posts_layout":false,"csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_location_hash":"","csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[148],"tags":[],"class_list":{"0":"post-5747","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-my-bike","7":"cs-entry","8":"cs-video-wrap"},"apple_news_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pb3IC4-1uH","jetpack-related-posts":[{"id":5634,"url":"https:\/\/adamchandler.me\/blog\/2016\/03\/30\/motorrad-gearing-up-2016\/","url_meta":{"origin":5747,"position":0},"title":"Motorrad: Gearing Up (2016)","author":"Adam Chandler","date":"March 30, 2016","format":false,"excerpt":"More gear is arriving. I did a lot of research in what to buy and I\u2019m pretty happy with my first go at dual-sport gear. Forma Adventure Boots Size 13 Brown - $279.00 Motored Helmet Care 200ml - $9.99 Racing Tall Moto Socks Size 10-13 Black - $15.99 Alpinestars Andes\u2026","rel":"","context":"In &quot;My Bike&quot;","block_context":{"text":"My Bike","link":"https:\/\/adamchandler.me\/blog\/category\/my-bike\/"},"img":{"alt_text":"Motorcycle Socks & Helmet Spray","src":"https:\/\/i0.wp.com\/farm2.staticflickr.com\/1616\/25788188475_3a04871d78_z.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/farm2.staticflickr.com\/1616\/25788188475_3a04871d78_z.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/farm2.staticflickr.com\/1616\/25788188475_3a04871d78_z.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":7891,"url":"https:\/\/adamchandler.me\/blog\/2018\/12\/26\/my-bike-my-insurance-experience-with-a-totaled-write-off-r1200gs\/","url_meta":{"origin":5747,"position":1},"title":"My Bike: My Insurance Experience with a Totaled (Write-Off) R1200GS","author":"Adam Chandler","date":"December 26, 2018","format":false,"excerpt":"Housekeeping: This post is going to be missing some specific financial figures and mostly work in round numbers adjusted to the nearest hundred dollars. 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